Disclaimer

At Holy Dove, we value the trust you place in us. Protecting your privacy and the integrity of your personal information is a responsibility we uphold with care and respect. This Privacy Policy explains how we collect, use, and protect your information when you engage with our website, products, and services. By using Holy Dove’s platform, you agree to the practices described below.


Contact Email: support@holydove.com
Jurisdiction: United States of America

1. Who We Are

Holy Dove is a U.S.-based organization providing faith-inspired collectible products and digital experiences. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, shop, or digital services.

By using our platform, you consent to the practices described in this policy.

2. Information We Collect

When you visit or make a purchase through our website (including transactions via third-party payment processors such as CopeCart), we may collect:

2.1 Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Payment details (processed securely through CopeCart or other authorized partners)

2.2 Automatically Collected Data

  • IP address, device type, operating system, and browser version

  • Site interaction metrics (pages visited, time on site, clicks, etc.)

2.3 Optional Data

  • Voluntary feedback, survey responses, or communication records

  • Subscription preferences (for email updates, offers, or faith-based messages)

We do not collect sensitive information (e.g., government IDs, biometric data) unless required by law.

3. How We Use Your Information

Your data is used solely for legitimate and transparent purposes, including:

  • Processing and fulfilling orders

  • Providing customer support and delivery updates

  • Maintaining transaction and tax records as legally required

  • Communicating important notices, updates, or offers

  • Preventing fraud and ensuring platform security

  • Complying with applicable U.S. laws and regulations

We do not use your personal data for profiling, behavioral advertising, or automated decision-making.

4. Payment Processing

All transactions are handled through CopeCart or another trusted payment processor. Holy Dove does not store or directly process your credit card information.
For details on CopeCart’s data handling, please refer to their official Privacy Policy.

5. International Orders

Holy Dove ships worldwide. Your information may be processed in the United States or in other jurisdictions where our partners operate.
All transfers comply with applicable data protection standards, and contractual safeguards ensure that your data remains secure.

6. Information Sharing

We do not sell, rent, or trade your personal information. Data is shared only when necessary to:

  • Complete payment processing (CopeCart)

  • Ship your order (logistics providers)

  • Meet legal or regulatory obligations (tax authorities, courts, or enforcement agencies)

All third-party providers operate under confidentiality and data protection agreements.

7. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards to protect your information from loss, theft, unauthorized access, misuse, or alteration.
While no online system is entirely secure, Holy Dove follows U.S. Federal Trade Commission (FTC) best practices and continuously updates its safeguards.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to processing

  • Request data portability (where applicable)

To exercise your rights, contact support@holydove.com with “Data Request” in the subject line. We respond within legally required timeframes.

9. Cookies and Tracking Technologies

Holy Dove uses essential cookies for secure order processing and site functionality.
We do not use tracking or advertising cookies unless explicitly disclosed and consented to.
You may disable cookies in your browser, though some features may not function properly.

10. Children’s Privacy

Our website and products are not directed toward individuals under 13 years of age. We do not knowingly collect data from children.
If you believe a child has provided information, please contact us immediately for removal.

11. Changes to This Policy

Holy Dove may update this Privacy Policy periodically to reflect operational or legal updates.
Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes indicates acceptance of the revised terms.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States of America, without regard to conflicts of law principles.
Any disputes will be subject to the jurisdiction of competent U.S. federal or state courts.